EXAMPLE SCREENS
Know your customers.
Ventzon turns every visit into customer analytics: who your regulars are, who’s slipping away, when you’re busy, and what actually brings people back.
Northside Coffee
Analytics · last 30 days
Your regulars
96
They spend $11.40 a visit vs. $7.20 for everyone else.
See customersSlipping away
146
Customers who haven't been back in 2 to 8 weeks.
Send a come-back emailYour busy times
Saturday
Busiest in the morning rush. Monday is your slowest.
Promote your slow dayDid your promo work?
14
14 of 58 customers came back within a week.
Send anotherYour audience
Mostly 25-34, into coffee, fitness and brunch. Compared with others nearby, your customers are 2.1x more likely to be into fitness.
Example screen — sample data shown. Once your shop is live, this dashboard shows your own numbers.
CUSTOMER ANALYTICS
The questions every owner asks, answered.
Every check-in adds to a clear picture of your customer base. Each answer comes with a button to act on it.
Who are my regulars?
See how many customers have earned a reward, how often they come back, and what they spend compared with everyone else.
Who's slipping away?
Ventzon flags customers who haven't been back in two weeks, so you can send a come-back offer before they're gone.
When am I busy, and when am I not?
Visits by day and hour show your rush and your slow spots, so you know exactly when a promotion would help.
Did my promotion bring people back?
After every email, see how many customers who got it came back within a week. No more guessing.
Who are my customers?
Age range, interests and what people come in for, from customers who choose to share it. Shown as totals, never as individuals.
How did the visit go?
Customers can leave an optional thumbs up or down after checking in. You see the percentage and anonymous notes.
How did my month go?
A one-page monthly report in plain English, ready to print or save as a PDF.
Who's finding me on Ventzon?
How many locals viewed your page in the Ventzon app and came in within a week, plus followers, posts and saves.
YOUR DASHBOARD
All of it, on one screen.
Regulars, retention, busy times, rewards, promotion results and your reach in the Ventzon app, updated with every visit.
Analytics
Performance
Your regulars
96
96 customers have earned a reward. They spend $11.40 a visit vs. $7.20 for everyone else.
Slipping away
146
146 customers haven't been back in 2 to 8 weeks.
Your busy times
Saturday
Your busiest day, mostly in the morning rush. Monday is your slowest.
Is your reward working?
45.2%
19 of 42 rewards earned (last 30 days) were used.
Did your promo work?
14
14 of 58 customers it went to came back within 7 days of “Double stamps this Tuesday”.
Your shop on Ventzon
People finding you in the Ventzon app
Followers
184
+23 last 30 days
Haven't visited yet
61
Followers with no check-in
Posts about you
37
By 29 people
Likes and saves
508
54 comments
Shop page views
People who opened your page in the Ventzon app, last 30 days
1,240
Views
892
People
137
Visited within 7 days
From feed 611 · map 402 · search 158 · share 69
Your audience
From 214 customers who shared their interests. Totals only.
Compared with other Ventzon users in Williamsburg, your customers are 2.1x more likely to be into fitness, and 1.6x more likely to be into books.
Age
Top interests
They come in for
Food and drink
Price comfort
Where they live
How visits went
Optional thumbs up or down after a check-in. Anonymous.
91%
positive, from 86 ratings
- “Line was long at 8am and only one register open.”Aug 2
- “Oat milk was out again.”Jul 27
Check-ins
Last 30 days · vs previous period
Rewards redeemed
Real redemptions · 23 pending
Retention
Customers who returned at least once
New members
214
First visit in period
Returning
428
Visited before period
Avg visits / customer
2.6
In period
Avg customer lifetime
96d
First to last visit
Check-ins over time
Last 30 days
Rewards redeemed
Last 30 days
Customer lifecycle
All-time, by total visits
New1 visit
214
Returning2+ visits
428
LoyalEarned a reward
96
Customer health
Recency of last visit
ActiveVisited in last 14 days
1,090
At riskLast visit 14–29 days ago
62
LapsedLast visit 30–59 days ago
84
ChurnedLast visit 60+ days ago
48
Busiest days
Last 30 days
Time of day
Last 30 days
Morning rush7–10
142
Midday11–2
126
Afternoon3–5
88
Evening6–9
74
Top customers
By total visits
| # | Customer | Visits |
|---|---|---|
| 1 | (555) 214-9902 | 12 |
| 2 | (555) 042-7781 | 9 |
| 3 | (555) 903-4418 | 8 |
| 4 | (555) 512-0063 | 7 |
| 5 | (555) 733-1884 | 6 |
EXAMPLE SCREEN · SAMPLE DATA
38%
of customers return
2.6
average visits per customer
19
rewards redeemed in 30 days
Sample figures
ACT ON IT
Send the right offer, then see if it worked.
Email customers who are slipping away, or fill your slowest day. A week later, Ventzon shows how many came back.
Email campaign
Your listSubject
Double stamps this weekend
Message
Bring a friend this Saturday and both of you earn an extra stamp toward your reward.
Promotion results
7 days after sending“Double stamps this Tuesday”
Sent to customers slipping away
58
Customers it went to
14
Came back within a week
EXAMPLE SCREEN · SAMPLE DATA
MONTHLY REPORT
Your month, in plain English.
A one-page summary of how your month went: visits, new and returning customers, your busiest day and what your promotions did. Print it or save it as a PDF to share with a partner or your team.
Monthly report
Northside Coffee
July 2026
1,022 visits from 642 customers, up 12% from last month.
214 new customers and 428 returning.
Saturday was your busiest day, mostly in the morning rush. Monday was the slowest.
Your promotion brought back 14 of 58 customers within 7 days.
Regulars
96
Avg spend
$8.75
Followers
184
EXAMPLE SCREEN · SAMPLE DATA
PRIVACY
Customer data, handled responsibly.
- Customers choose to join by scanning your QR code.
- You see your own customers only. Other shops never see your data.
- What you learn from the Ventzon app is shown as totals, never as who someone is.
- Ventzon never sells customer data.
SET UP IN MINUTES
Reward loyalty automatically.
Set a goal and a reward in minutes. Customers see the progress — you see the returns.
Offer customers see
Shop name
Northside Coffee
Reward title
Free coffee after 8 visits
Reward type
Reward details
Show this message at the counter to redeem within 7 days.
Join link
ventzon.com/join/northside-coffee
Print it near the register. Customers scan to join in seconds.
EXAMPLE SCREEN · SAMPLE DATA
GROW YOUR LIST
Turn first-time visitors into regulars.
Every check-in becomes a name you own — a list that builds itself while you run your shop.
Customers
1,284 loyalty members
| Customer | Visits | Status |
|---|---|---|
| (555) 214-9902 | 8 | REWARD READY |
| (555) 042-7781 | 5 | ACTIVE |
| (555) 903-4418 | 4 | ACTIVE |
| (555) 702-1134 | 6 | ACTIVE |
| (555) 377-2955 | 1 | ACTIVE |
| (555) 861-4073 | 3 | OPTED OUT |
EXAMPLE SCREEN · SAMPLE DATA
Start knowing your customers.
Set up your shop in minutes. No hardware, no contracts, no per-redemption fees.